ChangeMaker.

Go straight from ambition to action to results.

ChangeMaker aligns everyone & everything in your company for an undisputed view of progress, so you achieve more impact with less effort

Key features by stakeholder group

From shopfloor to executive floor. The right features for all.

Success factors of transformations. And how ChangeMaker rolls them out.

Success factors conflict. ChangeMaker resolves.

Both shared goals and self-efficacy are considered core factors for transformation success. The problem: They are in conflict. In daily work, other motives dominate shared goals as a source of self-efficacy. The bad news: Most success factors conflict with others. So choosing one and ignoring the other (as management coaching tends to practice) will not do the trick. Are there better strategies than the Choice strategy? There are two.

Compromise strategy (better)

  • Balance shared goals against self-efficacy through prioritized activities, incentive mechanisms or role definition
  • ChangeMaker and other tools provide for action prioritization, facts to gauge incentives, or role clarification
  • Compromise strategies do not give you both. You go one way, you sacrifice the other. Try it out below:

Shared goals

Shared goals

Self-efficacy

Self-efficacy

Resolution strategy (the best)

  • Make shared goals pay into self-efficacy by strengthening their mental representation
  • ChangeMaker boosts goal representation through visibility, nudging, rich context, and planning with the end in mind
  • By resolving conflict, you get the best of both words (try out below). This strategy is a unique domain of ChangeMaker

Shared goals

Shared goals

Self-efficacy

Self-efficacy

How ChangeMaker resolves conflicts between key success factors

Transparency vs Cognitive reserves

The issue

Managers frequently wish for more transparency. When they get it, they suffer information overload

Compromise strategy

Perform selective deep-dives. Ask staff to prepare decision options or even recommendations

Downside

Managers gradually loose competence because of less “data exposure”

PowerPoint

Resolution strategy

ChangeMaker delivers consolidated information targeted to each stakeholder

Advantage

High decision quality because of adequate mental data representation

Automatic reports

PerformanceMap

How ChangeMaker resolves conflicts between key success factors

Silo vs Value

The issue

People value their own team higher than other teams. Such silo formation disrupts the joint value chain

Compromise strategy

Substitute team ties for value chain ties through processes, meetings, reorganization etc.

Downside

Identification with larger groups is weaker, thereby sacrificing some of the motivational power

Large meetings

Resolution strategy

ChangeMaker helps people build ties to different social horizons (team, department, site, company)

Advantage

Less friction between silos without loosing the motivational force of belongingness

Internal customer role

Alternative hierarchies

How ChangeMaker resolves conflicts between key success factors

My control vs Your control

The issue

Control is a key driver of work performance. The more control is concentrated (e.g., on a leader), the less there is to control for their team

Compromise strategy

Delegate unimportant, difficult or controversial topics while keeping control of the attractive ones

Downside

Having non-core or ultimately unsuccessful control does not feel nearly as rewarding

E-mails

Resolution strategy

ChangeMaker truly distributes control over design & action as part of the cascading process

Advantage

Total work performance increases as control is cascaded naturally along the organization

Work breakdown structure

SnapLock

How ChangeMaker resolves conflicts between key success factors

Tinkering vs Designing

The issue

Agile/iterative methods believe in short validate-adjust cycles, whereas strategic/planning methods validate end products

Compromise strategy

Choose one method for your project, dependent on how frequently testable outcomes permit realistic adjustments

Downside

Initiatives differ in their validate-adjust cycle lengths, so “one-size-fits-all” (as in OKRs) is inefficient

Spreadsheet

Tickets

Resolution strategy

ChangeMaker offers full flexibility to mix & match different methods even within the same project

Advantage

Ideology destroys value. Instead, simply choose the method best supporting your objective

Milestone cascade

Linked Gantt & Kanban

How ChangeMaker resolves conflicts between key success factors

Responsibility vs Robustness

The issue

Roles define & limit one’s responsibilities. But as “shit happens”, successful end products require vigilance beyond one’s own role

Compromise strategy

Define unique roles to strengthen responsibility (lowering robustness), or introduce redundancy (lowering responsibility)

Downside

Governance based on roles is threatened by process “exceptions”. Robust governance can suffer from diffusion of responsibility

Roles & responsibilities

Competency scheduling

Resolution strategy

ChangeMaker provides end-to-end transparency while defining clear action and outcome responsibilites

Advantage

All involved have clear role assignments while being able to see and mitigate issues beyond their role

Network view

Alternative hierarchies

How ChangeMaker resolves conflicts between key success factors

Input vs Output

The issue

While senior management takes output as a given (e.g., a launch date), working level takes input as a given (e.g., FTE on a project). This creates conflict

Compromise strategy

Accept the speed with given resources (often observed in agile) or manage resources (to get the required speed)

Downside

PMO & middle management are placed in a difficult spot between output (C-Level) and input (working level) expectations

Team Kanbans

PM tool

Resolution strategy

ChangeMaker makes velocity transparent, supports input-output negotiation and increases output given input (i.e., efficiency)

Advantage

Efficiency gains reduce the conflict. C- & working level can problem-solve directly without “killing the (PMO) messenger”

Phase workflow

Linked Gantt & Kanban

How ChangeMaker resolves conflicts between key success factors

Action vs Outcome

The issue

What do you reward? Careful planning and execution of actions? Or outcomes achieved? The former is more under one’s control, the latter the real “why”

Compromise strategy

Reward actions if individual effort needs boosting. Reward results if you want your company to stop valuing fruitless diligence

Downside

For long-term success, organizations need to value both business outcomes and dedicated action-orientation

Performance documentation

Resolution strategy

ChangeMaker provides continuous feedback on actions & outcomes through tasks, phases, leading & lagging KPIs, etc.

Advantage

Continuous feedback improves likelihood and time to success, and promotes learning about success factors

Tasks & milestones

Leading & lagging KPIs

Examples from our data science platform

Success factors.
Proven to work for you.
Because they are in your data.

DAYS

earlier if task is part of an inititiative

DAYS

earlier if task has only one responsible

DAYS

later if task is self-assigned

DAYS

earlier per task if initiative has > 14 tasks

DAYS

earlier if workflow includes a reviewer

% MORE

tasks completed if deadline within 60 days

The ChangeMaker difference extends to our service

We customize standards

We customize standards

We have created a standard software with easy but extensive customizing options, so it only takes 1-2 weeks to perfectly adapt ChangeMaker to your requirements, structures, workflows and terminologies

We support you

We support you

We use decades of experience in transformation and change programs to help you overcome challenges, identify gaps, and expedite success. Your dedicated consultant is ready to help you anytime

We wrap around you

We wrap around you

ChangeMaker wraps around what you need for success. Regions, languages, methods, content from legacy tools, existing planning. We take care of everything, if and as you wish. ChangeMaker. One tool for all

4 things you can do
if you want to help your
transformation fail

Transformation impact scales with the proportion of employees owning visible transformation initiatives and tasks. This is because critical mass is needed to overpower the social restoring force at work. Ensure a participation of below 10% if you want your transformation to destroy value

Engaging on a joint platform pays into multiple success factors for transformations, such as ubiquity of clear standards & targets, and fluent information transmission. If you aim to optimize your intransparency and limit your intervention options, have every team choose their own tool

Late, inaccessible, inconsistent, incomplete, irrelevant, outdated or beautified information is abundant in transformations, and massively impedes success. A single source of truth controls many of these issues. For a really painful transformation, be sure to avoid a single source of truth

A hammer needs to be grabbed and swung to do its job. Similar with a transformation platform. So, to give failure a chance, do the following: Be incompetent at using the tool. Do not use it at review meetings – instead, have people waste time creating a PPT. Assign new activities verbally, or by email

Data Protection and Security

Data encryption

Data encryption

Data at rest encrypted with AES-256. Data in transit secured with TLS 1.2. External automated PEN tests

Authentication

Authentication

Full support for SAML, OIDC and other identity providers in the login process. 2FA supported

Dev process

Dev process

4-eye check of the codes. Separation of test, development and production systems with RBAS

Supervision

Supervision

ISO 27001 certified. Servers in Germany comply with BDSG and EU-GDPR. External DPO: Dr. Jochen Notholt

Data validation

Data validation

Validation of entered values before and during server processing. Optional antivirus scan of uploaded files

Data resilience

Data resilience

Redundant data storage with spatially separated backup and disaster recovery routine

Data isolation

Data isolation

Multi-tenant configuration and silo architecture to ensure strict data isolation between customers

Monitoring

Monitoring

Constant monitoring of availability & performance. For up-to-date availability information, click here

Turn your ideas into real‑world competitive advantage

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